Terms and Conditions 1/2

Welcome to Surron Koh Samui!

These terms and conditions outline the rules and regulations for the use of Surron Koh Samui's Website, located at https://surronsamui.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Surron Koh Samui if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Surron Koh Samui, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Surron Koh Samui and/or its licensors own the intellectual property rights for all material on Surron Koh Samui. All intellectual property rights are reserved. You may access this from Surron Koh Samui for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from Surron Koh Samui

  • Sell, rent, or sub-license material from Surron Koh Samui

  • Reproduce, duplicate or copy material from Surron Koh Samui

  • Redistribute content from Surron Koh Samui

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Surron Koh Samui does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Surron Koh Samui, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Surron Koh Samui shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Surron Koh Samui reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Surron Koh Samui a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Surron Koh Samui; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Surron Koh Samui. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Surron Koh Samui's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Terms and Conditions 2/2

Terms and Conditions:

Online Booking: All tours and rentals must be booked and paid online in advance. No walk-in bookings are accepted.

Tour Licensing: Our tours are licensed and guided in the jungle areas of Koh Samui. All guides are certified and experienced.

Vehicle Use: We rent or sell electric motorcycles, including models that are not road-legal. Users must operate vehicles only in permitted areas.

Weight Limit for Light BX: For the Sur-Ron Light BX, the maximum rider weight is 105 kg. Riders must adhere to this limit.

Age and Skill: Certain tours, especially those using advanced electric bikes, require participants to meet minimum age and skill criteria. It is the user’s responsibility to comply.

Safety and Liability: Participants must follow the guide’s instructions at all times. Except for normal wear like flat tires, any damage caused by the customer is fully their responsibility and will incur charges.

Cancellation Policy: No refunds will be issued for cancellations made within 24 hours of the scheduled tour or rental. Cancellations made earlier may be eligible for partial refunds.

Equipment Condition: Users are responsible for returning rented equipment in its original condition. Damages beyond normal wear will be charged to the customer.

Weather Policy: Tours run in most weather conditions. We reserve the right to reschedule or cancel in extreme weather. In such cases, we will offer an alternative date or a refund.

Personal Responsibility: Participants must ensure they are physically fit and capable of participating in the tours or using the equipment.

By booking, you agree to these terms and conditions, ensuring a safe and enjoyable experience for all parties.